Industry leading support and training

Enjoy a dedicated onboarding team and support network.

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Award Winning Support

PropertyTree is a Customer Service Institute of Australia (CSIA) Certified Organisation. The Customer Service Institute of Australia is Australia’s peak customer service organisation. The CSIA assesses and certifies organisations to the International Customer Service Standard (ICSS) via its Certified Customer Service Organisations Program. In addition to certification, we were the 2011 National Small Business award winner in the CSIA Australian Service Excellence Awards.

Online Training Videos

Missed a live webinar? No problem! We have a suite of on-demand webinars available to view at a time that works for you. Access when you like from wherever you like, just one of the advantages of using PropertyTree cloud based software.

Online Knowledge Base

Our online Knowledge Base is always open for business. With an ever growing library of documents and videos, help is always available when you need it. Watch a video or read an article while performing a task all on one page. Accessible from anywhere on any device, any time.

Live Training Webinars

New to PropertyTree or have new staff that need to be upskilled to the platform. Our going educational webinar series is designed for those new to PropertyTree.